Email notifications
Claimed forms email workspace members when they reach a response milestone. Unclaimed forms send none.
Notification modes
notify_mode is a per-form setting. New forms use milestones.
| Mode | Behavior |
|---|---|
milestones | One email at the 1st, 10th, 100th, 500th, 1,000th, 5,000th, 10,000th, 25,000th, 50,000th and 100,000th response of the form. |
off | No milestone emails. |
Set it under Form settings > Email notifications, or with an account key:
curl -X PATCH https://api.formhaus.dev/v1/forms/Xk3d9QpL2a \
-H "Authorization: Bearer $FORMHAUS_API_KEY" \
-H 'Content-Type: application/json' \
-d '{"notify_mode":"off"}'update_form_settings takes the same field. notify_email is still accepted: true means milestones, false means off. A value that conflicts with notify_mode is rejected. instant and daily are not accepted.
Who gets the emails
| Recipients | |
|---|---|
| Milestone | Members who turned emails on |
| Webhook failing, form reported | Members who turned emails on, and every owner |
| Weekly summary, welcome | The account itself |
Each member sets their own switch under Settings > Members. It is on for owners by default and off for editors and viewers. Each recipient gets a separate email.
Milestone
| Part | Content |
|---|---|
| Subject | <form title> just got its first response, then <form title> reached <count> responses |
| Body | The form title and the count. No response values. |
| Link | https://app.formhaus.dev/forms/{form_id}/responses |
The count is all-time and free plan retention does not lower it. A milestone reached while the form was unclaimed or off is not sent later.
Weekly summary
| Part | Content |
|---|---|
| Subject | Your week on Formhaus: <N> new responses |
| When | Mondays at 08:00 UTC, for the previous Monday-to-Monday UTC week |
| Body | Per workspace, the forms with new responses and their counts (10 per workspace, then "and N more"), and the total |
| Link | https://app.formhaus.dev |
It goes to accounts with at least one new response in a workspace they belong to. No email is sent for a week without responses. It is on by default; each account turns it off under Settings > Account.
Welcome
One email from the founder about 10 minutes after an account is created. It explains how to connect the MCP server and publish a form. Replies go to the founder.
Webhook failing
After 5 failed delivery attempts in a row, owners and members with emails on get Webhook failing: <form title> with the last status or error and a link to the delivery log. The count resets on the first successful delivery. At most one email per form per 24 hours; none if the webhook recovered first. See Webhooks.
Other emails
| Subject | When | |
|---|---|---|
| Sign-in | Your Formhaus sign-in link | Sign-in at /login. The link works once for 15 minutes. |
| Claim | Claim your Formhaus form | publish_form with email. At most 1 per address per hour. Contains the claim link and no form content. |
| Invite | You're invited to a Formhaus workspace | An owner invites or resends. Valid 7 days. See Teams and roles. |
| Form reported | Your form was reported: <form title> | A visitor reports a claimed form. At most 1 per form per day. |
Hidden characters
Titles, field labels and values in emails show zero-width, bidirectional and tag characters as \u{XXXX}.